Acceptance or Grace Unde Fire

 

Each new client will inevitably come up with the same question in the early part of our working relationship. How can we recover problem funds in such an expeditious fashion, that is seems easy?  

With decades of diametrically opposed points of view, you and your people live by the code “the customer is always right”.  We, on the other hand, know the debtor is always wrong.  The only problem is getting you to recognize when the customer becomes the debtor. 

It is time to get away from the “old school” approach to collecting monies owed to you by current customers.  Chances are, these are not the “old school” customers that you once dealt with, but rather they are the kind who are the hit a few times and then run for the hills type of customer that leaves you holding the bag while they move on to the next supplier. These are not customers, these are debtors! 

Face it! You are not a collection agency.  Customers don’t go 60, 90 or 180 days past due!!  They certainly don’t ignore you for a year or more either, but Debtors do!  Time to accept the reality of the situation, cool your heels and let the experts take over.  Call us!  We do not take “no” for an answer and we never will!  Call: 800-868-9298

The Threat of Bankruptcy

YOU CAN’T THREATEN BANKRUPTCY, YOU STILL OWE ME MONEY!!!!   Believe it or not, in a vast amount of time, this horrific phrase can be greatly reduced. Stop being at fault for taking part in the creation of your own economic instability. We need to talk about taking advantage your company’s software and maybe upgrading it!

On our website there is a PDF document labeled “Warning Signs”. These signs include bounced checks, slower than normal payments, abnormal swings in purchases or time between purchases. All this and more will be addressed. There is another source of information that you will not find on any charts or graphs. That source is the current and constant update from your sales force on every account that does over a monthly dollar amount that you control. Let us look at all the good things that can be done prior to the gag reflex statement we started with.

There is no nice way to say this, but the sooner you can get over being loyal to a fault, the more likely you are to be made whole. The economy stinks and the more generous you are with extended terms with a less agressive posture toward recovering your funds, the more likely you are to get burned. If you think there is a chance that those who owe you are thinking about shutting down their business, selling out or filing for the ever popular bankruptcy then it is time to stop thinking and start acting! Remember, part of a bankruptcy is that you might have to return funds collected prior to the filing as preferential payments. Expeditious action on our part will cost you far less in fees as opposed to writing off the entire amount. Stop the bleeding and contact us today!